Business

MultiChoice Uganda Partners with Jumia to enhance customers experience

MultiChoice Uganda the home of great Pay-Tv entertainment has today announced a partnership with Jumia Uganda aimed at enabling their customers to access DStv and GOtv merchandize across Jumia platforms effective today.

While announcing the partnership, Colin Asiimwe, MultiChoice Uganda Head of Marketing said that the partnership between the two firms is timely in light of the need to minimize physical contact in light of the current COVID-19 pandemic.

Asiimwe explained that, “The partnership is driven by the increase in the uptake of digital services, influenced by existing and new technologies supported by better internet services thus revolutionizing how individuals and businesses operate, presenting an opportunity for us to tap into the already established digital avenues in extending services to our clientele across the country.”

“We believe that working with Jumia is a major step in the right direction and is planned to provide real-time access to and help make our range of merchandize and equipment accessible to our esteemed customers, and have it delivered at the location of their preference while they stay safe at home,” he added.

Ron Kawamara, Jumia Uganda CEO said, “A lot of our consumers are stuck at home, so entertainment has become a priority for them during this period, it is because of this that a partnership with MultiChoice is relevant. MultiChoice offers quality content & entertainment at a time Ugandans need it & we are excited to be able to deliver it safely to their homes.”

Through this partnership, DStv and GOtv customers are set to have online access to purchase a range of kit items including; decoders, dish, external antenna, remote control, among other items.

Joan Semanda Kizza, MultiChoice Uganda PR and Communications Manager, noted that MultiChoice is pleased to partner with Jumia Uganda given the easy-to-use web-based platform and mobile app. 

Kizza noted that, “In the wake of unprecedented business operating environment, we need a reliable partner for our business due to shared interest in providing futuristic solutions to current problems to our loyal customers.”

“We are convinced that this partnership will go a long way in delivering the desired customer experience to customers of both our businesses country-wide, given the flexibility the platform offers to them,” she concluded.

The partnership takes effect on 29th May 2020, allowing MultiChoice Uganda and Jumia customers instant access to make necessary DStv and GOtv merchandize purchases at their convenience.

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