The Uganda Registration Services Bureau has this morning launched new innovative additions to their existing services. In a bid to simplify the company registration process, URSB has developed a one-paged-Lean Format of Memorandum and Articles of association. The innovation was developed to help improve time taken to register a business, and to simplify the company registration process.
The simplification means a client does not need to use big booklets of articles, but can opt for a simple and efficient one-paged format to complete company incorporation
Also, in line with improving service delivery, URSB has developed an SMS notification platform which is used to update clients on status of their submissions in real time.
The creation of Lean MEMARTS and SMS notification platform will offer user friendly services and will provide compatibility with existing IT systems.
Some of the advantages that will come with this innovation include;
- Reduction in registration times,
- Elimination of storage of bulk copies of company documents
- Promotion of ease of doing business in the country through making registration simpler and faster for all clients
- Instant feedback to clients on status of submitted documents
Speaking at the launch, the URSB Registrar General, Bemanya Twebaze said the new additions are part of their deliberate strategy to simplify registration services for their clientele and promote the country’s competiveness. “This a transformational initiative because it addresses what I think is one of the key challenges most institutions in Uganda face today – the gaps in delivering timely, faster and easier services to enable our customers save on process man-hours”. he said.
Bemanya added “This strategy is a crucial step in driving success of the bureau in creating value for our customers while improving service delivery”
The launch was spear-headed by the “Doing Business” committee which was constituted on 6th February 2017 to advise on improving Uganda’s ranking in “Ease of Doing Business”, carryout/coordinate reforms to improve “Ease of Doing Business” and fully operationalise the One-Stop-Shop.
The SMS notification platform and the new format for company registration were unveiled at URSB’s One-Stop-Shop that houses other partner agencies involved in the ease of registration services.
URSB has previously been ranked as one of the most innovative government agencies with the bureau continuously working on improved efficiency of their service offering as the centre of excellence for registration.